Established 1995
why choose us  ?
 
Unlike many companies that inundate you with messages of how great they are, we choose to show, rather than state, our experience and accomplishments

But this page is about letting you know why you should deal with us so we may step out of character to blow our own horn

We would like you to ponder the following facts...


We have a portfolio of work unlike any you are likely to find on the internet


The first section of our catalogue is all about giving you the proper information to be successful in this hobby


Randall was a hobbyists long before he got into the business. With over 27 years in the hobby, our experience far eclipses that of most of our competitors


This website is almost 100 pages of information, pictures and videos. Other sites are more interested in selling than sharing


Make sure to check out our testimonials page for real client comments


We are Knowledgeable, Reliable and Fair...
      Great Advice  - Remember, a cheap price on the wrong product is no bargain at all
Whether it means a sale or not, we give you the best advice we can. We are not about hype and pushing product. What this means is we will discuss both the positive and negative points of an item you are considering based on our real world experience
       Vast Experience  - Over 27 Years of pondkeeping Experience and Study
Owner/Operator Randall Clarke has been pondkeeping since 1981 and Koi Keeping since 1983. Clarke Koi began operations in 1995. We have hands on experience building large technically proficient ponds which gives us a decisive advantage over our competitors, many of whom never leave their shop
      Continued Education  - Understanding Science is the Key to Success
Randall is constantly upgrading himself taking college science courses and attending koi events. Having a background in Biology, Chemistry and Physics is critical in constructing fish systems that work
      We are Available to You  - Tired of dealing with a company that is not available to you ?
Our mandate is to answer your phone call and respond to your email. We maintain an extensive database so that business runs smoothly. It's easy to reach us and get your questions answered via email or our toll free number. When the shop is closed calls are forwarded to Randall's home and he will answer the phone up until 11 pm. We want your business
       Extensive Support  - We are available to help you before, during and after the sale
Whether you have questions on designing your pond, plumbing problems, health concerns or anything to do with the hobby, we are available to help you - in person, toll free, cell or via email. Service counts
      The Right Products for your Situation  - Eliminate Buyer Remorse
Selling you the right product for you application, expectation and budget is our goal. We don't just rely on you to ask questions, we offer information both positive and negative so their are no surprises. Forget what the label and manufacturer claim, get the real story from us
      One Stop Shop -  We provide you with almost everything for your pond
Whether it's pond supplies, Japanese Koi or Waterplants, we have it. We also perform Servicing, Pond Construction and consulting (see the our services page). Please visit our store page and feel free to download our catalogue to see our product lines
      Reputation is Everything -   Being fair and reliable is key
We do our best to be fair and are in this business for the long run. Honestly is our policy and maintaining a great name in the industry is our goal

 

To summarize, our first mandate is to share, not sell. This means we are more concerned about moving your mind before any of our product

Secondly, we show not say. There is no pretense and convincing here - we don't pretend to be a huge company by stating we are a "division of" some global conglomerate. Nor do we make outlandish claims that we have the best fish available and the cheapest prices around. A client once said to me "all signs lead to Clarke Koi". I think that sums it up

The pond boom is on and everyone is an expert ! Remember, buying a hammer doesn't make you are carpenter and unfortunately misinformation and agendas abound. Please beware


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Last Modified : August 30, 2008
Created December 2007
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