"To provide you with the best advice and support possible based on decades of experience and a commitment to do the right thing every day"
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Pond Construction, Store Sales
Hello my name is Randall Clarke, Owner and Operator of
Clarke Koi Ponds inc.
I started in the pond hobby in 1981 when I was 15 years old. I got my first Koi,
a Bekko, in 1983 and my love for this hobby continues to grow. Through the
years I have built quite a few ponds and attended numerous koi seminars and events
This hobby has been a great learning experience as it transcends so
many of my interests. I'm an avid reader and have continued my education by attending College Science courses during the Winters (microbiology, chemistry and physics to name a few)
Your Satisfaction is my Goal
If you ever have any questions, problems or issues, feel free to contact me directly by phoning after 7:00 pm EST or sending me an email. I will give the matter my utmost attention. We want you to enjoy the hobby to the fullest and be 100% satisfied with your dealings with us
I work most weekends at the shop if you would like to come in and speak with me personally I would be glad to take the time
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Randall's Extensive Resume Includes:
- Almost 30 years in the pond hobby (since 1981)
- Koi keeping since 1983
- 6 A.K.C.A. Conventions attended (plus numerous koi events)
- Attended the 41st All Japan koi show in Feb. 2010 as well as visiting numerous Japanese breeders
- Over 45 pond builds and many pond upgrades, filter system installations, equipment setup etc.
- Published and interviewed for numerous magazine and newspaper articles
- Lectured to Koi & Fish Clubs both in Canada and the U.S.A.
- Operating as Clarke Koi Ponds since 1995
- College + University science courses (biology, chemistry, physics, microbiology, aquaculture etc.)
- Has appeared on TV (Canada AM) discussing facets of the pond hobby
- 2 Koi Health Management Seminars attended (Athens, Georgia)
- Has observed and serviced hundreds of ponds
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Shop Manager, Pond Servicing
Brian started with Clarke Koi in June of 2005. He is a graduate of Sir Sanford Fleming's 2 year aquaculture course and was working at a trout hatchery before joining us
Brian has had extensive experience working with ponds as he performs service calls a couple days a week on our clients ponds
His friendly demeanor and knowledge make visiting the store for a chat very worthwhile |
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Pond Construction, Customer Service
Mike has started with Clarke Koi Ponds in the Spring of 2008. As a experienced pond keeper with his own pond at home, he brings knowledge and enthusiasm to Clarke Koi. He is a quick learner and absorbing a lot of information constructing & servicing ponds
Mike attended the 2009 AKCA Seminar with me in San Diego, further augmenting his koi and pond knowledge |
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Customer Service
Ken joined Clarke Koi Ponds in the Spring of 2010. He brings with him his extensive experience in koi keeping which has spanned 35 years.
He has also spent many years working in the koi industry in the retail sector
Ken originally visited Japan back in the mid 70’s with the British Koi Keepers Society to meet with koi breeders, study some of the top Japanese koi ponds and spend time with the Chairman and other members of the ZNA (Zen Nippon Arinkai – all Japan Koi Society). Even though both the koi and related products have improved dramatically since then, it was a learning experience like no other
Pictured right top is Kens current pond. And the bottom picture illustrates his Koi's winter lodgings
Feel free to stop in and speak with Ken, he works weekends and 2-3 days during the week |
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Part Time Customer service
During the Summer of 2008 Logan worked in the shop helping clients and looking after the fish. He now fills in when needed performing various tasks |
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Part Time Customer service
Stuart started with Clarke Koi Ponds in the spring of 2007 predominantly building ponds. He also worked at the shop and performed service calls
Stuart previously worked at Sheridan Nurseries where he developed his excellent customer service skills |
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Our goal is to constantly improve and try to be perfect at everything we do. The only way to achieve this is with hands on experience and making a concerted effort to learn.
We reach these goals by building ponds, trying new techniques, reading, attending events and speaking with other pond enthusiasts
This is not a business - it is a passion.
More than once we have not sold a koi to someone when we knew it was going to be dead within a week - rather we offered encouragement to learn the basics so that they would be successful. We have spent $50 dollars to save a $3 koi. We put the fish and our clients best interests before anything else. I think this is the only way to conduct business for 2 reasons. First, from a moral standpoint we try to treat people the way we would like to be treated. Secondly, it doesn't matter if we make the sale or not, the key is to give the correct and honest advice. Doing the right thing, gaining your trust and confidence is what matters most at the end of the day
While others state they are experts, we let our extensive website speak for itself. We are hobbyists here to serve your best interests, not capitalists trying to make a fast buck
Although we cannot guarantee perfection every time, that is always our goal |
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