why choose us ?
- Experience
Our team has a combined excess of 75 years of koi keeping experience and we are ready to share our knowledge with you. Read our testimonials
- Huge Pond Portfolio
Our unique portfolio showcases 50 ponds we have built since 1995. We haven't seen anything quite like it on the net
- The Proof is in the Ponding
This website clearly illustrates our extensive involvement and achievements in this hobby. We don't claim what we can do, we show what we have done
- Education
Owner/Operator Randall Clarke has been to Japan, attended 6 AKCA seminars, 2 koi health management courses as well as numerous koi events
- Top Notch Support & Service
Our service, knowledge, advice and support is second to none - give us a call with any hobby related question and see for yourself
- Proper Construction Techniques
We build ponds the right way. Proper depth, bottom drains and good filtration. Our ponds are quantifiably better than shallow rock filled ponds being installed by pond guys
" Hi Randall - that is really good of you to follow up like that - don't recall ever having someone who did work for us follow up afterwards. Pond is working great, fish are doing well (we only feed them once a day - total of 9 pellets..."- " Just to say again how pleased we are with the result. Brian worked really hard and solved our dirt leaks...Our pond has never been this clear...not ever..."
- " I quickly realized just how technically savvy Randall was. Not to mention having a work ethic you don't see too often. Randall was extremely passionate about his work and would not stop until it was just right..."
- " Finally - a place that is patient answering my questions and professional about the advice they offer. I have had a pond for 10 years and this group is by far the most knowledgeable about the fish and the true eco system they thrive in! "
- "... Unfortunately we rushed in putting in the new pond and made every mistake you guys have outlined on your webpage.....I have looked everywhere for this type of information and you guys are definitely onto something ! "
- " On the matter of the work that you have done for me, I couldn't have been more happy with the quality of advice and work that you provided in setting up my pond, and that even though we had no formal warranty, you came back and fixed my small leakage problem promptly and at no charge, even though I was prepared to pay "
- " On several occasions he has counseled me and other customers not to purchase products from him when he thought their application was not suitable and would represent a waste of the buyer’s money..."
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" Hi Randall....Your a genius!......Fish are doing marvelous is 0.3 and dropping and has been for 3 weeks now since we installed the barrel .........The fish with the ulcer is is growing back his scales...They are all doing just great and it's a pleasure now going out there knowing they are on the mend and healthy"
- " I consulted numerous so called ‘pond experts’ for advice. I realize now that their biased opinions led me astray when they recommended expensive pseudo-solutions, restricted my design ideas and just plain gave me bad advice. Your incredibly diverse knowledge of fish biology, earth sciences and pond construction..."
- Tight Focus
We don't build decks, put in hotubs and haul your trash away. To excel in anything, you need a tight focus. We specialize in ponds and proper care of koi and goldfish - nothing else
- Value
Remember, the best price on the wrong product is still a waste of money. Getting the right advice offers the best value overall. We give out free pond DVD's packed with video when you visit our shop
- The Right Advice and Approach
Whether it means a sale or not, we tell you what we really think. No agenda. No Pressure. No push. When you are ready, we are here
- Hobbyists, not Capitalists
Running a business from a hobbyist first perspective in is a expensive proposition in the beginning. However, after 5-8 years, your reputation grows and clients realize that your main concern is their pond. Worry about doing the right thing first and business success will follow
striving to provide the best customer service
Our mandate is to answer your phone call and respond to your email. We maintain an extensive database so that business runs smoothly. It's easy to reach us and get your questions answered via email or our toll free number - even after hoursWhen you make a purchase with us, we record your name on our computer. If you later have a warranty issue, don't worry about having to locate your invoice because we can easily retrieve it for you from our system. We will address your warranty issue with a new item, a loaner or help any way we can. Gone are the days of having to have an original receipt to get any help !
